What a Life

Episode 10: Please Say "No"

Jeffrey Steen Season 1 Episode 10

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 10:03

Send us Fan Mail

People-pleasers everywhere understand the terror in having to say "no." But as we grow older, we understand how critical it is to boundary-setting and grace-giving. Where it's too often absent: Work. Corporate America loves the "yes-sayers," especially those in the leadership chain. And that "yes-saying" can be exhausting to employees on the ground. So how do we switch gears and perfect the art of "no-saying" while still harnessing progress and profit and innovation?